The Business of Pharmacy Podcast
Episode: Scaling Pharmacy Services | Zach Chirico, Aaron Hannah, & Sebastian Endicott of Zillspace
The podcast features host Mike Koelzer and three individuals from Zillspace - Zach Chirico, Sebastian Endicott, and Aaron Hannah - who discuss how their company is helping independent pharmacies to grow their business by providing them with access to healthcare. The team at Zillspace serves as an outsourced sales and marketing team for the independent pharmacies, building relationships with physicians, and utilizing a combination of in-person and remote meetings to drive growth.The discussion touches upon various topics such as the importance of personal interaction and empathy in customer service, the challenges of remote work, and the need for building long-term relationships to sustain a successful business. The team also talks about the failed mixed ventures of healthcare disruption by big players such as Amazon, Google, and Berkshire Hathaway and how specialized healthcare knowledge is necessary to navigate this industry.Overall, the podcast emphasizes the importance of collaboration and problem-solving in healthcare and how Zillspace is working towards bridging the gap between independent pharmacies and healthcare providers to provide better healthcare access to patients.
Listen to this full episode on their website here.
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