Frequently Asked Questions
‣ How much does it cost?
It’s absolutely free to become a member of the RxPost network of community pharmacies. It’s free to post your drugs for sale. It’s simple – we only make money if you make money, by taking a 10% fee of each sale.
‣ How do you protect my business information?
‣ How do I make sure I'm complying with state and federal laws?
We are based in California and currently only service independent pharmacies within the state. While state law allows for pharmacy-to-pharmacy transfers, it is only permitted when purchasing for specific patient need. Be sure to write your patient’s name on your printed copy of the invoice and store for your records. Federal law allows the transfer of drugs, in an amount not to exceed 5 percent of the total annual sales, by a retail pharmacy to another retail pharmacy to alleviate a temporary shortage.
‣ What is specific patient need?
Specific patient need is defined as the transfer of a product from one pharmacy to another to fill a prescription for an identified patient (section 581(19) of the FD&C Act). This term does not include the transfer of a product from one pharmacy to another for the purpose of increasing or replenishing stock in anticipation of a potential need.
‣ How do pharmacies end up with overstock?
There are many reasons why a pharmacy may end up with medication they no longer need. Examples include: Pharmacists with customers who move. Pharmacists with medications that have recently lost their patent. Pharmacists with customers who have changed their prescription. Pharmacists with an overstock of prescription drugs. Pharmacists dealing with less than ideal manufacturer package sizes. Sellers are licensed neighborhood pharmacists from California who wish to minimize waste and see their prescription drugs end up in the hands of other independent pharmacists and their patients.
‣ How can I reach you?
‣ How do I sign up?
Click on the Register button on the top right corner of this page, or just go here. Account approval may take a few days as we work hard to verify your business information for accuracy. Want more help during the sign up process? No problem! Reach out to one of our team members using the Contact Us form, send us a message through our friendly chat feature, or pick up the phone and give us a call at (833) 279-7678.
‣ How do the orders get delivered?
We encourage Buyers to contact Sellers to arrange for pick up of their order, so Buyers can control how quickly they retrieve the medication. Don’t have a driver available? Give our team a call at (833) 279-7678 and we will help make arrangements.
‣ What drugs are not allowed?
No controlled substances, expired drugs, or 340B inventory.
‣ Where can I see the drugs I've posted?
‣ How do I cancel an order?
‣ Where can I see my past purchases?
‣ Where can I see the medications I've sold?
‣ How do I update my pharmacy account information?
‣ How do I buy something?
Go to the Buy tab or just click here. You can search for medications by NDC or name, and sort the columns to easily find what you need. Click the Buy button, review your order, then select your payment method.”
‣ Who can buy on the RxPost platform?
‣ Where do items on the RxPost platform come from?
‣ What fees are charged at the time of purchase?
Buyers are only responsible for shipping charges, if there are any.
‣ What should I buy on the RxPost platform?
‣ What should I expect after placing my order?
‣ Why do I need to mark my order as received?
It is necessary for the pharmacist receiving the package to verify its contents so we can ensure best practices are being maintained and to remain compliant with State and Federal law. We suggest keeping a signed copy of the receipt for your records.
‣ What if I can't find something?
Easy! Reach out to us and our team members will reach out to our network to help you find what you’re looking for. No need for your staff to be calling around town, we’re more than happy to help.
‣ Why are my shipping options?
We utilize multiple carriers to offer you the most cost efficient or time efficient method of shipping based on your needs. Please note that refrigerated and frozen items are required to be shipped overnight. If you decide the Seller is close enough, you can save money and waive shipping by opting to pick up the item yourself.
‣ How do I sell something?
Once you’re signed in, go to the Sell tab or click here. Enter the NDC exactly as it appears on the product, including dashes, and hit Search. Add the quantity, expiration date, lot number, and price per unit for that medication.
‣ Who sets the pricing?
‣ Who can sell on the RxPost platform?
‣ What are the fees associated with selling?
‣ What should I include when packaging the order?
‣ How quickly will I get paid?
‣ Is it legal to sell to other pharmacies?
We’d love to hear from you!
If you have any questions that we haven’t been able to answer, please use the Contact Us page