Frequently Asked Questions
General
We are based in California and currently only service independent pharmacies within the state. While state law allows for pharmacy-to-pharmacy transfers, it is only permitted when purchasing for specific patient need. Be sure to write your patient’s name on your printed copy of the invoice and store for your records. Federal law allows the transfer of drugs, or accommodation sales, in an amount not to exceed 5 percent of the total annual sales, by a retail pharmacy to another retail pharmacy to alleviate a temporary shortage.
There are many reasons why a pharmacy may end up with medication they no longer need. Examples include:
- Pharmacies with customers who move.
- Pharmacies with medications that have recently lost their patent.
- Pharmacies with customers who have changed their prescription.
- Pharmacies with an overstock of prescription drugs.
- Pharmacists dealing with less than ideal manufacturer package sizes.
Our Customer Success Agents are available to answer your questions Monday through Friday, from 9 AM to 5 PM. You can give us a call using the phone number (833) 279-7678, send us an email at support@rx-post.com, or start a friendly chat with us by visiting www.rx-post.com.
Click on the Sign Up Free button on the top right corner of this page, or just go here. Account approval may take up to one business day as we work hard to verify your business information for accuracy.
Want more help during the sign up process? No problem! Reach out to one of our team members using the Contact Us form, send us a message through our friendly chat feature, or pick up the phone and give us a call at (833) 279-7678.
RxPost utilizes USPS Priority Mail and USPS Priority Mail Express to facilitate shipments. We also provide the option for free local pick-up, for transactions made locally .
Don’t have a driver available? Give our team a call at (833) 279-7678 and we will help make arrangements.
Manage
If things change and you need to cancel your order, give us a call immediately at (833) 279-7678 or message a Customer Success Agent using our friendly chat feature.
We'll make all reasonable accommodations to assist you with your cancellation. However, once the Seller has marked the item as shipped, the order is finalized.
Once you’re signed in, go to My RxPost and click on the Purchases tab.
Buying
RxPost serves to connect community pharmacies, so the items come directly from other licensed independent pharmacies just like you.
Selling
Once you’re signed in, go to Sell A Drug. Enter the NDC or scan the barcode. Add the quantity, indicate if it's full/sealed or a partial, expiration date, lot number, and price per unit for that medication.
You set the price point, and pharmacies typically set it at their acquisition cost. We provide suggested pricing for brands starting at current WAC -8%.
We discourage price gouging or wholesaling activities on the platform, and reserve the right to suspend or deactivate accounts if we find Users to be in violation of our Terms of Service.
Registered members of RxPost can participate in posting on the platform. Every member must possess an active California pharmacy license that is in good standing and their facility must be located in California. We take security very seriously and take our time verifying each new account.
In accordance with California State Law:
4119.5. Transfer or Repackaging Dangerous Drugs by Pharmacy
(a) A pharmacy can transfer a reasonable supply of dangerous drugs to another pharmacy.
(b) A pharmacy may repackage and furnish to a prescriber a reasonable quantity of dangerous drugs and dangerous devices for prescriber office use.
And in accordance with Federal Law:
Section 582(d)(1)(A)(ii) of the FD&C Act states that “a dispenser . . . prior to, or at the time of, each transaction in which the dispenser transfers ownership of a product (but not including dispensing to a patient or returns) shall provide the subsequent owner with transaction history, transaction information, and a transaction statement for the product, except that the requirements of this clause shall not apply to sales by a dispenser to another dispenser to fulfill a specific patient need.”
Section 581(19) of the FD&C Act defines “specific patient need” as the transfer of a product from one pharmacy to another to fill a prescription for an identified patient. Section 581(19) further states that this term does not include the transfer of a product from one pharmacy to another for the purpose of increasing or replenishing stock in anticipation of a potential need.